Privacy Policy
Last updated: June 2, 2025
We believe it's important that you feel confident using our website. That's why we handle your personal data with care and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
In this privacy policy we explain what data we collect, why we collect it and what your rights are.
We believe it's important that you feel confident using our website. That's why we handle your personal data with care and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
In this privacy policy we explain what data we collect, why we collect it and what your rights are.
Welke persoonsgegevens worden verzameld?
What personal data is collected?
When you order something, contact us, or subscribe to our newsletter, we may process the following data from you:
- First and last name
- Address details
- Phone number
- Email address
- Payment details
- IP address
- Information about your orders, returns and use of our site
What personal data is collected?
When you order something, contact us, or subscribe to our newsletter, we may process the following data from you:
- First and last name
- Address details
- Phone number
- Email address
- Payment details
- IP address
- Information about your orders, returns and use of our site
Waarom verzamelen wij jouw gegevens?
Why do we collect your data?
We only use your data for the following purposes:
- Processing your order
- Shipping and delivery of your package
- Returns and warranty handling
- Contact customer service
- Sending service or marketing emails (if you have given permission for this)
- Improving our website and user experience (such as through statistics)
Why do we collect your data?
We only use your data for the following purposes:
- Processing your order
- Shipping and delivery of your package
- Returns and warranty handling
- Contact customer service
- Sending service or marketing emails (if you have given permission for this)
- Improving our website and user experience (such as through statistics)
Wettelijke grondslagen voor gegevensverwerking
Legal bases for data processing
We process your data based on:
- The execution of an agreement (such as your purchase)
- Your consent (for example when subscribing to a newsletter or receiving personalized advertisements)
- Legal obligations (such as tax retention periods)
- Our legitimate interest (such as customer service, marketing analytics and security)
Legal bases for data processing
We process your data based on:
- The execution of an agreement (such as your purchase)
- Your consent (for example when subscribing to a newsletter or receiving personalized advertisements)
- Legal obligations (such as tax retention periods)
- Our legitimate interest (such as customer service, marketing analytics and security)
Met wie worden jouw gegevens gedeeld?
Who is your data shared with?
We only share your data with third parties if it's necessary for our services. This includes:
- Delivery partners (such as PostNL or DHL)
- Payment providers (such as iDEAL or PayPal)
- IT service providers and hosting parties
- Customer review or newsletter system partners
These parties may only use your data to provide services on our behalf and must comply with legal requirements regarding data protection.
We never sell your data to third parties.
Who is your data shared with?
We only share your data with third parties if it's necessary for our services. This includes:
- Delivery partners (such as PostNL or DHL)
- Payment providers (such as iDEAL or PayPal)
- IT service providers and hosting parties
- Customer review or newsletter system partners
These parties may only use your data to provide services on our behalf and must comply with legal requirements regarding data protection.
We never sell your data to third parties.
Hoe worden jouw gegevens beveiligd?
How is your data secured?
We take appropriate technical and organizational measures to protect your data against loss or unauthorized use. This includes:
- Secure (SSL) connections
- Access control within systems
- Regular software and security updates
- Internal procedures for data security
How is your data secured?
We take appropriate technical and organizational measures to protect your data against loss or unauthorized use. This includes:
- Secure (SSL) connections
- Access control within systems
- Regular software and security updates
- Internal procedures for data security
Cookies en statistieken
Cookies and statistics
We use cookies and similar technologies to ensure our website functions properly, improve your user experience, and collect anonymous statistics. This allows us to see, for example, which pages are frequently visited and where we can improve the website.
- Processing your order
- Shipping and delivery of your package
- Returns and warranty handling
- Contact customer service
- Sending service or marketing emails (if you have given permission for this)
- Improving our website and user experience (such as through statistics)
Want to know more? Read our separate cookie policy for all the details. Create a button for this
Cookies and statistics
We use cookies and similar technologies to ensure our website functions properly, improve your user experience, and collect anonymous statistics. This allows us to see, for example, which pages are frequently visited and where we can improve the website.
- Processing your order
- Shipping and delivery of your package
- Returns and warranty handling
- Contact customer service
- Sending service or marketing emails (if you have given permission for this)
- Improving our website and user experience (such as through statistics)
Want to know more? Read our separate cookie policy for all the details. Create a button for this
Reclame en gepersonaliseerde content
Advertising and personalized content
If you give permission, we'll use your information to keep you informed about new products, offers, or tips by email. You can unsubscribe at any time using the link at the bottom of the email.
Advertising and personalized content
If you give permission, we'll use your information to keep you informed about new products, offers, or tips by email. You can unsubscribe at any time using the link at the bottom of the email.
Hoe lang bewaren wij je gegevens?
How long do we retain your data?
We never store your data longer than necessary. Below are the most important retention periods:
- Order, invoice and shipping data: 7 years (tax retention obligation)
- Customer contact and service questions: up to 2 years after the last contact moment
- Newsletter consent: maximum 5 years after last activity
- Data for statistics/target group analysis: anonymous and unlimited
How long do we retain your data?
We never store your data longer than necessary. Below are the most important retention periods:
- Order, invoice and shipping data: 7 years (tax retention obligation)
- Customer contact and service questions: up to 2 years after the last contact moment
- Newsletter consent: maximum 5 years after last activity
- Data for statistics/target group analysis: anonymous and unlimited
Jouw rechten
Your rights
As a user of our site and services, you have the right to:
- To gain access to your personal data
- Have your data corrected or deleted
- Object to the use of your data for certain purposes
- To withdraw your consent
- Transfer your data to another party
If you would like to submit a request, please send an email to info@lhlinnovations.nl , clearly stating who you are so we can verify your identity.
Your rights
As a user of our site and services, you have the right to:
- To gain access to your personal data
- Have your data corrected or deleted
- Object to the use of your data for certain purposes
- To withdraw your consent
- Transfer your data to another party
If you would like to submit a request, please send an email to info@lhlinnovations.nl , clearly stating who you are so we can verify your identity.
Wijzigingen
Changes
We reserve the right to make changes to this privacy policy. We recommend checking this page regularly. We will notify you separately of any significant changes.
Changes
We reserve the right to make changes to this privacy policy. We recommend checking this page regularly. We will notify you separately of any significant changes.
Klacht indienen
File a complaint
Do you believe we are not handling your personal data correctly? You have the right to file a complaint with the Dutch Data Protection Authority.
Contact details
LHL Innovations
Info@lhlinnovations.nl
Business address
De Poon 7, 8754BC Makkum, Netherlands
Chamber of Commerce number
75886162
VAT number
NL860434011B01
File a complaint
Do you believe we are not handling your personal data correctly? You have the right to file a complaint with the Dutch Data Protection Authority.
Contact details
LHL Innovations
Info@lhlinnovations.nl
Business address
De Poon 7, 8754BC Makkum, Netherlands
Chamber of Commerce number
75886162
VAT number
NL860434011B01
